Download FAQ

I am having problems downloading. What is wrong?

If you are behind a firewall, you may have problems downloading files from our Web site. You may be unable to download .EXE file types or files from our ftp server. We recommend that you use these alternate locations and that you select .ZIP file versions.

I tried to upgrade my software, but the download link is for an evaluation version. What should I do?

Please login or recover your password

Is there another way to receive software trials from DataMystic?

You may Order a DataMystic Trial CD-ROM which includes a trial copy of all our titles.

I am having problems installing. Can you help?

Please see our installation guide

Where is the license agreement?

The license agreement is included in the product and can be viewed from the product's Start Menu group, from the Help Menu\About, and here.

How do I uninstall it

Open Start Menu, and look for the program group. In the program group, you should see Uninstall. Click this to uninstall. If you don't see an Uninstall icon, Open Start Menu\Control Panel, Uninstall a Program. You should see it in the list. Select it and press the [Uninstall] button above it.